Frequently Asked Questions

Q. : Do you accept a once only cleaning request, like after renovations?
A. : Yes, we will be happy to assess your needs and make you an offer.

Q. : Do we need to provide the cleaning equipment and products?
A. : No, C.G. Cleaning Services Montreal provides at its expense everything necessary to carry out its cleaning mandate, including a backpack vacuum cleaner with HEPA filter, color coded cloths so that each one is used for specific purposes, mops which are constantly washed, garbage bags, as well as non-toxic cleaning products bearing the Eco logo.

Q. : Will it be always the same person who will clean our offices?
A. : Yes, we prefer to maintain this relationship between the client and our employee so that the mandate is always executed according to your preferences.

Q. : Should we have someone on site during your cleaning work?
A. : Not necessarily. If there is no one on site, we will arrange to have the keys and the access codes to access the premises, arm the alarm system at departure and lock the premises safely .

Q. : How many people will take care of cleaning our premises?
A. : According to the mandate we have received, we will ensure that we have the necessary number of people required to perform the work on site within the prescribed time.

Q. : We would like to try your services to see the quality of the cleaning. Is it possible to try your services for a short period before committing to a long-term contract?
A. : It is certain that to try us is to adopt us. We will be happy to offer you our short-term services to possibly conclude a long-term cleaning services contract.